Powerful Payment Processing, Built for Scale
Streamline retirement and benefits payments with our cloud-based, cost-effective solution. Process high-volume qualified and non-qualified plan distributions efficiently —with automated workflows, compliance controls, and expert support.

Effortless Administration
Automate payments, tax calculations, and remittance.

Seamless Integration
Sync with major back-office systems for streamlined tax reporting, withholding, and payments.

End-to-End Fulfillment
Leave the logistics to us – from electronic file delivery to print and mail fulfillment.

Paying Agent Services
Offer payor responsibilities including withholding remittance, filing, and management of payment banking functions.
Proudly Generating 10+ Million Payments and 4+ Million Tax Forms Every Year
Time-Tested Payment Solutions
Reliable, secure, and seamless retirement and benefits payments — powered by over four decades of industry leadership. Our extensive experience and deep understanding of the industry's needs make us the trusted choice for your payment solutions.

Smart Automation
Web-Based Platform: Secure online access anywhere
Automated Workflows: Scheduled disbursements and notifications
Integrated Tax Calculations: Federal & state withholding with real-time updates
Proactive Monitoring: Ensures accuracy and compliance
Payment Management
Multiple Payment Methods: ACH, check, and wire options
Tiered Approvals: Customizable by account based on roles and distribution value
Future Payment Adjustments: Automated payment caps and adjustments
Payee Portal: Self-service for payment info, tax withholding, and document access
Tax & Compliance
Tax Form Processing: Generation, corrections, and filings for 1099, W2 and more
Tax Table Maintenance: Automatic updates for changing regulations
SSAE-18 Certified: SOC I Type II annual audit and certification
Support Services
Disbursement Services: Daily support of payment workflows including OFAC processing and file movements
Expert Call Center: Payment specialists to assist your customers
Secure Fulfillment: Full-service print and mail fulfillment
Paying Agent Services: Complete outsourcing of payments operations including payment processing, tax withholding, remittance to federal and state taxing authorities, tax forms, and filing.

Black Diamond Insights
Deliver Excellence at Every Corner of Your Business